Vehicle Electrics Online

Vehicle Electrics Online is a trading style of Vehicle Electrics Online Ltd, a company incorporated in England and Wales, registered number 05846497, registered office 53 Kent Road, Southsea, Portsmouth, Hants, PO5 3HU. VAT registered number: GB 909 8289 75.

The following terms and conditions will apply between you and Vehicle Electrics Online for the purchase of any item. These terms do not affect your statutory rights.

Our Contact Details

If you have any questions regarding Vehicle Electrics Online, its products, or an order that you have placed, you may contact us either by e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , via the contact form on our website. For your information, our normal business hours are (Monday - Friday 09.00-17:00 UK Time).

Copyright

Copyright in all content, materials, text, and images contained in our website is protected, and no content may be copied, reproduced or redistributed an any way without the written permission  of the copyright owners.

OE Names and Part Numbers

Original Equipment names and Part Numbers are used for cross reference purposes only, and the product supplied may be an equivalent to the same OE specification.

Product Pictures

Pictures are for reference only and may differ from the actual product. The product delivered will always be correct for the vehicle application.

Acceptance of Terms and Conditions

By ordering a product from us you accept our terms and conditions. These terms and conditions are subject to change at any time.

Orders

The products descriptions and prices shown on our website constitute an “invitation to treat”, consequently all orders are subject to acceptance and product availability.

Orders placed through our website, whether payment is made at the time of order or not, are subject to confirmation of acceptance by us. Up to the point of acceptance orders placed through our online ordering facility should not be interpreted as contractually binding on either party. Automated system acknowledgements of receipt of the order, confirmation of order, or receipt of payment, do not constitute acceptance of the order by us. Dispatch of your order at the prices shown on the website will in all cases constitute formal acceptance of the order by us in the absence of any other formal acceptance.

Our Contract

A legally binding contract between you and us will be formed when we dispatch your order. If your order is only partially dispatched, the contract will only apply to the goods dispatched. The products that have not been dispatched will not form part of our contract with you until they are dispatched.

Although we endeavour to ensure prices on our website are correct we reserve the right to change prices without prior notice. In the event of any change e.g. in price or expected delivery date between completion of your order and dispatch, we shall inform you by e-mail and you shall at that point have the right to either (a) accept the change, in which case your reply will represent a new offer which we will accept upon dispatch, or (b) reject the change, in which case your reply will represent a withdrawal of your order, or the remaining part of your order.

Availability

We endeavour to dispatch all orders within 7 working days. The availability information for products on our website is for guidance only, and we cannot be held responsible for any delays arising through items being temporarily out of stock. If products are out of stock, you will be advised by e-mail.

Your undertakings and warranties

You warrant that the information given on your order form is complete and accurate.

Payment

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and we will not be liable for any delay or non-delivery.

Your Right to Cancel

Should you proceed to order you will have the right to cancel the purchase of any item from the time it is ordered to within seven working days of delivery (starting the day after you receive the goods). This is a UK statutory right.

Should you cancel the contract we will then refund you the price you have paid for the goods and standard delivery costs, but not a service provided by us, such as carriage or a special delivery service. You are under a duty to take reasonable care of the goods, which means the goods must be unused.

How to cancel

To cancel an order, please send a request to cancel the order in writing, by either e-mail or post, stating the reasons for your cancellation of the order or return.

Please note that you will be responsible for the costs of returning the goods to us unless we deliver the item to you in error, or the item is faulty.

If we do not receive the goods back from you, we may arrange for collection of the item from you and charge our cost of collection to you. When we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item to you as soon as possible after the return of the goods, and within a maximum period of 30 days.

Returns Policy

Your statutory rights as a consumer are not affected by any of these terms. You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods). This is a UK statutory right.

At Vehicle Electrics Online we want to provide you with the best possible customer service. If you need to return your goods please follow our Returns Policy:

Any product can be returned for whatever reason for a refund of the cost of the product as long as the product is returned in its original condition.

You will be liable for the costs of the return of your order unless the reason for return is acknowledged as the result of an error by us, or for a product which is damaged, faulty or incorrectly shipped, in which case you return carriage cost to a maximum of £10.00 will be refunded.

The product must be received by our returns department and have been sent to us within 30 days of receipt.

This returns policy is separate and additional to your right to cancel.

Returns Address     Vehicle Electrics Online

                                    PO Box 790

                                    Bognor Regis

                                    PO21 9EH

Warranty

All products are guaranteed for 12 months from the date of purchase.  Should there be a fault with the product we will replace it free of charge and refund the postage you incurred up to a maximum of £10.00.  Should the item returned be found in good working order we will return it to you post free but we will not refund your postage.  We will not accept any labour or consequential loss claims.

Force majeure

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control.

Limitation of Liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.

Invalidity of Terms and Condition

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

Contracts between you and Vehicle Electrics Online shall be governed by English Law and you and Vehicle Electrics Online submit to the exclusive jurisdiction of the English courts.